Effective Date: November 26, 2024
Welcome to Picnic TV By accessing our website, www.picnictv.in, and using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website or services.
1. Acceptance of Terms
By using our website and services, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree, you must not access or use our services.
2. Services Offered
PicnicTV provides the following services:
- Post-Production Services: Editing, color grading, sound design, and mixing.
- Film and Web Series Production: Comprehensive production services from concept to post-production.
- Weddings and Events: Coordination and management of events.
- Participation in Film Festivals and Awards: Support for entering and managing submissions to various festivals.
- Broadcasting Services: Live streaming, recorded content, and podcast streaming.
3. User Responsibilities
As a user, you agree to:
- Avoid any conduct that may harm PicnicTV’s reputation or the experience of other users.
- Provide accurate and complete information when using our services.
- Use our services only for lawful purposes.
- Refrain from attempting to gain unauthorized access to our website, systems, or networks.
4. Intellectual Property Rights
All content on the PicnicTV website, including text, graphics, logos, images, audio clips, and software, is the property of PicnicTV or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Reproduction, distribution, or use of this content without express written permission is prohibited.
5. Payment Terms
- Payments may require full payment or a deposit before services commence.
- Payments must be made as per the pricing structure provided at the time of booking.
- Prices are subject to change but will not affect already confirmed bookings.
6. Refund Policy for Event Ticket Purchases
Eligibility for Refunds
- Refunds are issued only if the event is canceled, postponed, or rescheduled by the organizer.
- Refunds are not provided for non-attendance or personal inability to attend.
Cancellation by Organizer
- Ticket holders will receive a full refund, including service fees, within 30 days of cancellation.
Postponed or Rescheduled Events
- Tickets remain valid for the new date. Refund requests must be submitted within 7 days of the announcement if the ticket holder cannot attend.
Refund Request Process
- Refund requests must be made via the official ticketing platform or customer support.
- Proof of purchase is required.
Non-Refundable Items
- Processing fees, shipping charges for physical tickets, and promotional offers are non-refundable.
Refund Method and Timeline
- Refunds are processed using the original payment method within 7–10 business days.
Transfer of Tickets
- Ticket transfers may be allowed by contacting customer support (if permitted).
Disputes and Exceptions
- Disputes are handled at the discretion of the organizer.
- Exceptions may be made for extraordinary circumstances.
7. Limitation of Liability
To the fullest extent permitted by law, PicnicTV is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Total liability for any claim is limited to the total fees paid by you for the services in question.
8. Indemnification
You agree to indemnify, defend, and hold harmless PicnicTV, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, costs, or expenses arising from your breach of these Terms and Conditions or your use of our services.
9. Changes to Terms and Conditions
PicnicTV reserves the right to update these Terms and Conditions at any time without prior notice. Changes are effective immediately upon posting. Continued use of the website and services constitutes acceptance of the revised terms.
10. Contact Us
For questions or concerns about these Terms and Conditions, please contact us:
PicnicTV
- Founder: Poonam Bala
- CEO: Harsh Kumar
- Email: contact@picnictv.in
- Phone: (91) 90-56110665